We offer Telephone and Remote Access Helpdesk support to all of our clients on all software supplied by iHotelligence from 8am – 11pm, 7 days per week. This service is included as part of the iHotelligence SaaS (Software as a Service) package, which means our clients pay a monthly flat fee which covers the cost of everything including software licenses, online booking engine hosting, software support, quarterly software updates and remote offsite backup service. There are no hidden additional charges.
At iHotelligence we don’t just sell you technology, we provide you the support to make the most of it. Our team are not just technology people, we share the hotelier’s outlook, concerns, and experience.
We are tied to your success. We are a part of your team!