Meet Our
Happy Customers

Daphne Spillane, Ballymaloe House.
“This program is extremely practical for our company. We are in a niche market and not your regular multi-bedroomed hotel with floors of the same room type. This software allows us to work with our individual rooms, but collectively manage reservations easily on a daily basis. It’s being an evolving journey over the last few years and over time, new features have been added. To be honest, whenever we are met with a challenge, the support we receive from iHotelligence is dealt with immediately and efficiently. If we are looking for a new report, they are able to write a program to aid our requirements.”

Elizabeth Nallen-Bowen, Hotel Minella, Clonmel.
“We are a family hotel and have chosen iHotelligence as our front office system and integrated with Slowey Systems as our POS. We have been using iHotelligence for 2 years in July and are very happy. The system is very user friendly and has constant updates to improve the system and the team is constantly listening to recommendations and making improvements. The office is always very helpful and if there are any problems or questions they are always efficient and helpful. Support is always there. Keith is always interested in suggestions to improve the system and to personalize it for us to make it suit our business.”

Maureen Murphy, Murphy’s of Killarney.
“We have been using the iHotelligence system for 6 years and have found it to be so user friendly very competitive on pricing and with the constant system updates we know we are always up to date with their newest features. The customer service is fantastic, and it is great to be able to speak to someone over the phone each time you call. This always gives us peace of mind that we have the support there when needed. I would have no hesitation recommending iHotelligence as your go to PMS System.”

Neil Lucey, Proprietor, Gougane Barra Hotel
“iHotels product development and innovation is excellent, it gives us more time for looking after our customers and their customer support is great.”

Claire Slattery, Proprietor, Carrig Country House & Restaurant.
“We have been using the products & services of iHotelligence for the past 3 years, including Point of Sale, PMS, Booking Engine and Channel Manager. We have found their products to be the most satisfactory and user friendly. We have received an excellent backup support service from them and can wholeheartedly recommend them to prospective users.”

Kathleen Lavery-Boulouha, Director HMS UK & Ireland Ltd, Causeway Hotel.
“We currently use iHotelligence at the Causeway Hotel. Although only 28 bedrooms we are a very busy property with all year round high occupancy and extremely busy Food & Beverage outlets. iHotelligence has a great support network and they are always at the end of the phone. Many other operators that we work with do not have this service which can heavily impact the business. Supporting businesses on the Island of Ireland is really important to our business and on this occasion, I can say that we are delighted to be working with such a great team at iHotelligence.”

Florence McCarthy, Tralee Town Centre Apartments
“Thank you for the smooth and straightforward installation process. We are very happy with the result. Thanks for everything.”

Sinead Cash, General Manager, Bailey’s Hotel, Cashel
“This is our first year of using the software and our thanks go to the iHotelligence Support team for all their help and guidance. They are always friendly and quick to respond to our needs”
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