Client Testimonials

Client Testimonials

Client Testimonials 2019-09-25T12:54:58+00:00

Below are testimonials from a selection of our long-standing clients using iHotelligence and its additional features on a day to day basis. We strive to ensure all our clients are getting the most from our solutions and services

iHotel software is currently available in 4 different languages and has been installed in many different countries in a variety of different properties from 6 bedrooms to our largest site which manages 1005 bedrooms.

A cross-section of clients using iHotel are listed below:

502, 2020

Daphne Spillane, Ballymaloe House

“This program is extremely practical for our company. We are in a niche market and not your regular multi-bedroomed hotel with floors of the same room type. This software allows us to work with our individual rooms, but collectively manage reservations easily on a daily basis.  It’s being an evolving journey over the last few years and over time, new features have being added.  To be honest, when ever we are met with a challenge, the support we receive from ihotelligence is dealt with immediately and efficiently. If we are looking for a new report, they are able to write a program to aid our requirements.”

 

1012, 2019

Simon Austin, Burleigh Court Cotswold

“We installed iHotelligence into a newly purchased property in the Cotswolds and are so happy that we did.  The system meets all the needs of our busy hotel and restaurant.  The level of support we got for the installation and launch was outstanding, and this has continued on since installation with nothing being too much trouble.  I have worked with many systems in my 25 years of the industry and have found iHotelligence one of the most reliable and user-friendly systems on the market but what sets it way above the rest is the level of support they provide.  The team at iHotelligence are always working on new features based on the feedback that we are giving them……Keep up the good work”

 

111, 2019

Florence McCarthy, Tralee Town Centre Apartments

“Thank you for the smooth and straightforward installation process.  We are very happy with the result.  Thanks for everything.”

 

 

2806, 2019

Maureen Murphy, Murphy’s of Killarney

“We have been using the iHotelligence system for 6 years and have found it to be so user friendly very competitive on pricing and with the constant system updates we know we are always up to date with their newest features.  The customer service is fantastic, and it is great to be able to speak to someone over the phone each time you call.  This always gives us peace of mind that we have the support there when needed.  I would have no hesitation recommending iHotelligence as your go to PMS System.”

 

2005, 2019

Elizabeth Nallen-Bowen, Hotel Minella, Clonmel

We are a family hotel and have chosen iHotelligence as our front office system and integrated with Slowey Systems as our POS. We have  been using iHotelligence for 2 years in July and are very happy . The system is very user friendly and has constant updates to improve the system and the team are constantly listening to recommendations and making improvements. The office are always very helpful and if there are and problems or questions they are always efficient and helpful.  
Support is always there.   Keith is always interested in suggestions to improve the system and to personalise it for us to make it suit our business. 

1004, 2019

Claire Slattery, Proprietor, Carrig Country House & Restaurant

We have been using the products & services of iHotelligence for the past 3 years, including Point of Sale, PMS, Booking Engine and Channel Manager.

We have found their products to be most satisfactory and user friendly.

We have received an excellent back up support service from them and can wholeheartedly recommend them to prospective users