iHotelligence regularly implements feature improvements. Our goal is to make usability and reporting as fast and easy as possible. Everything is delivered behind the scenes with zero disruption and no extra cost.
Here is a summary of improvements from our most recent release.
For full details, please get in touch and we will email you a copy of our release notes.
Better customer tracking:
Sales forecasting is much easier thanks to 2 exciting guest management developments:
- Enquiry tracking: This valuable source of data will help you identify and plan for booking trends before they hit. You can also add an enquiry conversion rate to your KPIs to measure sales performance.
- Option rooms: This lets you hold a room until a specific date. If the booking is not confirmed by the deadline, the room is automatically marked as available. This new feature will help you work more collaboratively with customers and tour operators.
Quick view of events:
You can display events to users such as festivals, weddings and conferences. It’s simple to add start and end dates, or adjust them with drag and drop. This extra layer helps with planning and keeps every member informed about important milestones.
More flexible search options:
It is now much easier to locate existing reservations. Filtering ‘Date From’ to ‘Date To’ will include all reservations in the hotel on and between those dates. You can also filter by status (enquiry, waiting list etc.)
Other enhancements delivered include:
Visible payment comments
Extra comments on arrivals tab for faster navigation
More flexible options for compulsory fields under Add Payment/ Return Money, Add Sales Posting / Discount Posting and Reservation Record.
Note Option on Allotments: This displays both within the allotment itself and on the main allotment screen.
Company address automatically appears on the invoice for business travel